when i try to print it tries to save as pdf file

In the Margins section, make sure the page margins are set correctly (the default setting is 12.7 mm, or 0.5 in).In the Page Setup window, click the Margins & Header/Footer tab.Make sure the Portrait orientation is set.In the print preview window, make sure Scale is set to Shrink To Fit.At the top of the Firefox window, click on the Firefox button, go over to the Print. menu and select Print Preview.Click the menu button and select Print. The print preview window will appear.If you haven't, I recommend you follow the below steps to get the same done: Have you changed the printing preferences from 'Save as PDF or image' to print using the default printer? I'll be very grateful for your you for the update, This sounds like a Firefox problem but I can't figure out how to fix it or where to look. The 'other' option goes to virtually all the applications on my machine whether relevant or not. My only option is to cancel the save.įirefox has an options tab and for 'Portable Document Files' it lists these options: preview with Firefox, save file, always ask, use Adobe Acrobat Reader (default), or Other. And it happens instantly-the'' save as' page appears with no chance for me to edit the print command: it doesn't show me the little grey square which gives me options. This happens when I try to download or print anything directly from the web. I should add that the problem cropped up yesterday for no apparent reasion-no new applications, no other printers. I've checked the printer properties advanced options and the 'print to file' option is NOT checked. I can print a saved file using Adobe Acrobat Reader DC. I've confirmed that the printer is the default option. I use Windows 7 and my browser is Firefox (latest version). I've had the same problem with my HP Envy 7640 which is on my private household network. If you wish to show appreciation for my efforts, mark my post as Accepted Solution.Īnd click on the Purple Thumbs up icon at the bottom of my comment. It's been a pleasure interacting with you and I hope you have a good day ahead. Please reply with the details for further assistance.įeel free to post your query for any other assistance as well,

Which operating system are you using with this printer?ĭid you update the drivers or upgrade the firmware recently? Have you attempted any steps on your own before posting on the HP Forums?

(Do not share any personal information such as serial number, email ID, phone number or address on a public forum for your safety). What is the product number of your device? Use this link to find it: I'll be glad to help you out, however, for an accurate solution I will need more details: I understand the printer makes you save the document first instead of printing it,

When i try to print it tries to save as pdf file